FAQ

What is included in the conference price?

Your position at the event during all lectures and networking sessions is included in the overall price. This includes all refreshments, lunches, and any additional networking sessions included in the conference brochure.

Is the workshop included in the cost?

Our pricing packages allow you to choose whether to attend the pre-conference workshop or not. You can find the prices for both in the conference brochure.

Is the accommodation included in the cost?

No. Travel and accommodation costs are not included in the package cost. If you are staying at the event venue, you may be eligible for a discounted rate, this however is not guaranteed. We will also provide you with some recommendations of accommodation options upon request.

When do I pay for the conference?

You can pay online or after registration, full payment is required within 5 days from receipt of invoice. Alternatively, a credit card guarantee is required if the payment has not been received in full prior to the event.

When am I provided access to the conference materials?

You can request a copy of the conference brochure from the Request Brochure section on the event website. The final version of the conference brochure, along with hard copies of the presentations will be provided to you on the first day of the conference. Furthermore, after the event all conference materials shall be made available for download with the post-show report.

Special needs

If you have any special needs, dietary requirements, or any disabilities that we should be aware of please let us know when registering. We will strive to ensure that we cater for any needs that you may have.

How many shall be attending this conference?

There is no fixed number of attendees at any of our conferences, the number can vary. However, we do limit the number of attendees to ensure that our conferences allow you time to network with the right people without being over-crowded.

How can I register for the conference?

You can buy tickets online or after requesting the brochure, you will be contacted by a member of our team who will provide you with a conference brochure. At the back of the brochure is a registration form for you to complete. Once you have completed and sent the form to us, we shall register you for the conference.

Can I speak at this conference?

If you wish to speak at our conference, you should contact our production team who will investigate the speaking availability and suitability for you.

Who do I contact if I am interested in sponsoring the event?

If you are interested in sponsoring this event our business development team will assist you in choosing the best package for you. For more information please contact our business development team.

I am interested in becoming a media partner for the conference, who should I contact?

In the event that you are interested in becoming a media partner for this event, then you need to contact our marketing team, who will discuss this opportunity with you.

What is the cancellation/substitution policy?

There is a 50% liability on all bookings once made. Any cancellation must be made in writing, via fax or email. A no refunds policy exists for cancellations received on or after one month before the event. If you cancel within one month of the event, you will be liable to pay the full price that was agreed at the time of booking. Any name changes or substitutions must be from the same company. However you must provide us with prior knowledge of any name changes or substitutions, as permission will be denied at the event for those not registered for the event.

Will my information be shared amongst third party users?

No. We do not share any of our clients’ private information to any third parties.

When shall I receive all presentations?

All available presentations shall be made available after the event. Please note, that due to varying confidentiality agreements some speakers may not be able to provide us with a copy of their presentation.

I need a Visa to travel to the conference, how can this be arranged/paid for free?

In the event that you require a visa to travel to the venue we would recommend that you register early. Once we have received the payment for your participation, we shall send you the invitation letter that is required to process your visa application. We urge you to make this application as early as possible. In the event that outside of one month of the conference your visa application has been denied please inform us immediately, as we shall transfer your registration to a related event of your choosing free of charge. If this is not suitable, the normal cancellation policy shall apply, and you shall be refunded 50% of the attendance cost. However if you contact us within one month of the conference to inform us that your visa application has been denied, then you shall be liable for full payment of the attendance fee. As a gesture of goodwill, we will however offer a 50% discount off the cost for the next conference that you wish to attend in the future.